Our Telephone Answering Services & Solutions

Regardless of the current economic climate, no business should give up on possible sales because they miss incoming telephone calls. It is a fact that customers prefer to speak to an actual person and not an automated machine. But how is it feasible to do this after hours? If your business offers national services but has decided it is not practical to remain open for twenty four hours then you may be in the market for an answering service in North Carolina. A great service provider such as ours can give your company the ability to function even when your office is closed.

Answer Live, the North Carolina Answering Service can provide highly trained operators to answer with your business name to any customer twenty four hours a day, seven days a week. This ensures your customers receive the same personal attention you yourself would give them even when your office is closed. North Carolina Answering Service will also act as a receptionist, taking messages for you and forwarding them to you personally. Answer Live can even contact you via your personal contact information on the behalf of your customer in the event of an emergency. The following customizable services are now available:

• Telephone Answering Service: Our highly trained, professional operators will answer the phone acting as a twenty four hour receptionist. They may then forward the message to your personal cell phone or even call you to make you aware of a customer’s order or conflict. Their personal performance ensures your customers feel well connected and glad to do business with you.
• Phone Answering Service: This answering service stores voice messages as well as text messages for you to later access them. If your business has a high volume and needs customer phone calls kept in an orderly, well organized fashion, this is the ideal answering service.
• Business Answering Service: Our business answering service will not only allow for a highly trained representative to help your client, they can also digitally place their order. Imagine coming to work knowing that any orders from the previous night had been placed according to your company policies.
• Answering Service: Our general answering service is highly customizable and can incorporate any or all of the previously mentioned services. If you need an operator to save your customers request to a database before contacting you with the information, then a customizable answering service is right for you.