Belmont North Carolina Answering Service
When area businesses need call center services, they rely on the trusted professionals of Belmont Answering Service. Our live operators are there to answer your phone calls in a friendly professional manner and take accurate messages designed for your specifications.
In addition, our operators can dispatch your phone calls in a variety of methods. From email to text messaging, from live transfer to voicemail, we have a way to deliver your messages quickly, accurately and efficiently. Belmont Answering Service has earned the reputation of being the best call center in the region.
We are more than just a call center; our operators are like a part of your staff. With a complete approach centered on teamwork, our Belmont, NC virtual receptionists will do whatever is necessary to get the job done. You are never alone when you have a team of live operators there to assist you 24 hours a day.
Professional Call Center Services From Belmont Answering Service
Many services claim to be twenty-four hours a day, seven days a week and three hundred sixty five times a year. While it is true that these services operate around the clock, very few call centers can consistently deliver all day, every day. Belmont Call Center operates on the philosophy that every telephone call can be the most important call that your business will ever receive.
Whether the phone rings at one o’clock in the afternoon or one o’clock in the morning, the call needs to be handled in a manner that is friendly, professional, and accurate. Belmont Answering Service understands that you work to make your telephone ring. For this reason, we know why all of your phone calls are important and valuable.
We value not only your business, but your trust as well. We take our responsibilities very seriously, and we work hard not to let you down. Whether you are located in Belmont or the surrounding areas, we can custom tailor a call center plan that will work wonders for your company.
- Appointment Scheduling: Many of our customers rely on our appointment scheduling service to provide efficient appointment book management for their callers.
- Order Entry: Ensure that you are capturing as many orders as possible with our order entry service, which is an excellent addition to your current ecommerce website.
- Emergency Dispatch: When there is an emergency, you need a call center with professional and attentive operators. Our emergency dispatch service is exactly that, dispatching your calls reliably and properly.
- Medical Answering Service: Our staff understands the importance of maintaining the privacy of your callers and their information, which is why we are a HIPPA compliant medical answering service.
- 24/7 Live Operator Answering Service: At any given moment, we can provide telephone answering support for your business. Our call center is fully staffed by professional operators 24 hours a day, even on weekends and holidays.
- RSVP and Reservation Service: Our live operators can handle your RSVP calls affordably and reliably. As an on-demand service, you only pay for calls you receive and, because we can offer a toll-free number, your guests can RSVP free of charge.
- Dynamic Call Screening: For those who receive many phone calls, it quickly becomes apparent that proper management of those calls is of great importance. Our staff can screen your incoming calls, patching or holding calls according to your specifications.
- Live Operator Call Center Services: When voicemail simply will not do, a live operator service is a given. Our staff is experienced in providing assistance in a wide range of applications, providing courteous and helpful service in each of our clients.
- Custom Operator Call Scripts: Extensive training is a major component of the services our staff provides. Whenever a new client signs up with our call center, we help develop a customized script that will best represent and serve that company.
- No Extra or Hidden Fees: Simple, reliable call center assistance need not cost a lot of money. Many other companies hide their high costs with additional fees and misleading pricing structures. We, on the other hand, provide very clear-cut pricing for our various services.
- Numerous Message Delivery Options: After taking a message, you can choose to have our call center operators transmit your messages in whatever format you desire. Beyond email, fax, and voicemail, you can opt to have us hold all messages until you call in to retrieve them.
- Hybrid Live Operator Voicemail Services: Combining voicemail with a live answering service is common. Many of our users utilize and automated menu that routes callers to either a live operator or a voicemail box, depending on the situation.
- Customer Support: We provide stellar customer service, on-demand. Call center-based customer support provides you with help in assisting your callers with technical issues, concerns, and any other questions they may have.
We understand that your needs are unique. You have worked very hard to differentiate yourself between your competition. Using Answer Live's call center in Belmont, NC is a way that allows you stand out from the crowd; to put yourself far above your competitors.
Yes, we are aware that there are many choices available to you when it comes to choosing your call center. We know that you could just as easily choose another service. In fact, we invite you to try them all. Try us first or try us last, but try us. We will prove that we are the only choice for you and any Belmont area business. We understand an answering service is all about trust, and yes, you can trust Belmont Answering Service.